Search Results
Registration
How do I register?
Only members of the Employment Plus team have access to this site.
If you require access please reach out to Rachel Pugh Rachel.Pugh@salvationarmy.org.au
How do I reset my password?

Click Forgotten password? on the login page. Enter your email, and follow the link sent to reset it.

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Ordering
Can I change or cancel my order?

Email us here as soon as possible stating your order number and details of the change request.

NOTE: We will do our best to amend your order however it may only be changed or cancelled if it has not yet been dispatched from our warehouse.

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Delivery
When will my order be dispatched?

Orders placed before 11am AEST will be dispatched either same or next business day.
Orders placed after 11am AEST will be dispatched within 1-2 business days.

How long will my order take to arrive?
• Melbourne Metro: 1 business day
• VIC / Sydney / Adelaide: 1–2 days
• Brisbane: 2 days
• NSW / SA / ACT: 2–3 days
• Hobart / TAS / Perth / Darwin: 4–5 days
• QLD / WA / NT: 5–7 days
 
Delivery times are estimates only.
Can I track my order?

Yes. You'll receive an email with a tracking link and consignment number once your order is dispatched.

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Returns & Exchanges
Can I return my item/s?

Should you wish to exchange or return an item please contact the Customer Service Team on orders@zincgroup.com. 

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