Last updated in October 2019
This Privacy Policy sets out how the Zinc Group shares, uses and handles the personal information collected from you when using our websites, desktop apps and mobile apps. By using our services or engaging with us, you agree to and accept
Protecting the privacy and confidentiality of personal information within our possession and control is an important aspect of the way that we conduct our business. We strive to protect the personal information of our customers, business partners, employees and consultants and work to ensure this information is handled in accordance with all applicable laws.
The standard internet log and personal behaviour information that we collect on visitors is done in an anonymous form. This anonymous information is generated by cookies and similar technologies about your use of our websites and processed, including your IP address, and is transmitted to Google. This information is processed into statistical reports to evaluate and aggregate visitor usage so that we may optimize our content and marketing to better meet your needs.
We may collect personal information for the primary purpose of conducting our business as an online retailer and service provider. The personal information we collect from you will include information you give us when you:
The personal information that we collect may include, but is not limited to:
Certain third parties, including analytics companies like Google, may also automatically collect information about you through our websites, using cookies, web beacons, and device identifiers, including personally identifiable information about your online activities over time and across different websites, devices, online channels and applications when you use our websites.
Generally, we use and disclose your personal information for the purpose of providing you with the goods or services that you have requested, or to enable us to carry out our business as an online retailer. We may otherwise use your personal information to:
We may track IP addresses for system administration, to report aggregate information, site tracking, to prevent our servers from being abused and for other uses described in this Privacy Policy.
HTTP cookies (“cookies”) are small text files stored by your web browser when you use websites. You can control how websites use cookies by configuring your browser’s privacy settings (please refer to your browser’s help function to learn more about cookie controls). Note that if you disable cookies entirely, our websites may not function properly.
We, and the companies that help us run our business, use cookies in several ways, such as:
There are other technologies that can be used for similar purposes as cookies, such as HTML5 Local Storage and local shared objects (“LSOs”).
We may use HTML5 Local Storage, LSOs, and similar technologies for authenticating you, keeping track of information you have provided to us, and remembering your preferences. When you are using our application offline, we may store information related to how you used that app on your device and then transfer it to our servers the next time you connect online to our service.
Web beacons and embedded scripts are other technologies that we may use in our websites, as well as in some of our emails.
Web beacons are bits of programming code included in web pages and emails that notify us when those web pages or emails have been viewed or clicked on.
Embedded scripts are bits of programming code included within some of our web pages that measure how you use those web pages, such as which links you click. We use this information to improve our websites, tailor our websites to your likely interests, and conduct market research. You may be able to turn off scripting functionality, such as JavaScript, within your browser. Note that if you disable scripting functionality, some of our websites may not function properly.
Personal information we collect from you through [SB URL] may be disclosed to Sportsbet Pty Ltd.
We do not rent, sell, or share personal information about you with other people or non-affiliated companies, except under the following circumstances:
Where your personal information is transferred outside Australia, we will only do so in accordance with APP 8 and take appropriate and reasonable steps to ensure any personal information remains protected.
We reserve the right to transfer or disclose personal information in our system in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or other proceeding involving sale, transfer, divestiture or assignment of all or a portion of our business or assets to a different entity.
Finally, we may also share aggregated, anonymized or statistical information about you, including demographics data, with others for a variety of purposes, including for their own uses, for example, for improving their products and services.
Personal information we collect may be retained for as long as needed to fulfil legitimate business purposes, including the purposes outlined in this Privacy Policy, or for a period of time specifically required or allowed by applicable regulations or laws in countries where our products or services are purchased.
Upon request, we will provide an individual with access to identifying information that we have collected about them (provided that they have given adequate proof of identity). We also offer individuals the ability to have inaccuracies corrected within their contact information. You may also request deletion of your personal information. We will honour requests as required by law and subject to our business and legal needs to retain your data. These information requests can be made by sending us an e-mail using the customer service e-mail provided above.
When you use our websites, you can usually choose to set your browser to remove cookies and to reject cookies from our servers. If you choose to remove cookies or reject cookies, this could affect certain features or services of our websites. Cookie management tools provided by your browser may not remove Flash cookies. If you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choices.
While we and others give you certain choices, as further outlined in this Privacy Policy, there are many ways that web browser signals and similar mechanisms can indicate your choice to disable tracking, and we may not be aware of, nor honour every mechanism.
You may direct any enquiries or complaints concerning our Privacy Policy to our Customer Service team at orders@zinc.com.au We will respond within five (5) business days (or even sooner). Written communication should be sent to:
Zinc Group
Attention: Operations Director
32 Ellis Street
South Yarra,
Melbourne, Victoria, Australia, 3141
We hope this makes sense and is easily understood, but if there’s something that isn’t quite clear still, then please get in touch with us. Thank you